Terms of Service

Last updated: October 18, 2026

These terms govern your use of Stepcheck (“the Service”), an API service operated by Plexsicity (“we”, “us”). By creating an account or calling the API you agree to these terms.

1. The Service

The Service processes the requests you send to its API and returns the results. We may improve or change the Service over time; material changes to paid functionality will be announced in advance where practical.

2. Accounts & API keys

You are responsible for activity performed with your account and API keys. Keep keys confidential — any request made with your key counts against your plan. Revoke a key immediately if you believe it has leaked.

3. Acceptable use

You agree not to use the Service to:

• send, generate, or distribute content that is illegal, infringes others’ intellectual-property or privacy rights, or that you otherwise have no right to process;
• point webhooks at servers you aren’t allowed to send requests to, or use them to flood or disrupt anyone’s systems;
• probe or attack internal networks, or attempt to circumvent rate limits, quotas, or the Service’s security measures;
• resell raw access to the Service without our written consent.

We may throttle, suspend, or terminate accounts that violate this section.

4. Plans, billing & cancellation

Paid plans are billed monthly through Stripe. Plan changes are self-serve on the dashboard’s Billing page, and cancellation through Manage billing on that page (the Stripe billing portal); cancellation stops future charges and your plan remains active until the end of the paid period. Your quota is measured over your billing period — for paid plans your Stripe billing cycle, and for the free plan the calendar month (UTC) — and resets at the start of each period; unused quota does not roll over. What each operation costs is listed on the pricing page and in the docs. Fees are non-refundable except where required by law.

5. Your content

You retain your rights to the content you send and receive. You grant us the limited right to process it on your behalf to provide the Service, and to keep the request summaries described in our Privacy Policy. Contact us to request deletion.

6. Availability

The Service is provided on a best-effort basis without an uptime guarantee. We work to keep it fast and available, but you should build retries and fallbacks into anything critical.

7. Disclaimer & limitation of liability

The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages.

8. Termination

You may stop using the Service at any time: cancel a paid plan from the Billing page, and email [email protected] to have your account deleted. We may suspend or terminate accounts that violate these terms or create risk for the Service or other users.

9. Changes to these terms

We may update these terms from time to time. Material changes will be posted here with a new “last updated” date; continued use of the Service after a change constitutes acceptance.

10. Contact

Questions about these terms: [email protected].